Sales Lead - PT
Company: Chico's
Location: Atlanta
Posted on: September 18, 2024
Job Description:
With approximately 1,300 boutiques and outlets throughout the
U.S., as well as an online presence for each of our brands, it
takes sophisticated technology, resources and infrastructure to
ensure the continued success of our businesses. From finance and
accounting to technology and merchandising careers, we have diverse
opportunities available for talented professionals to join our team
of nearly 16,000 associates who share our commitment to
excellence.Sales Lead - PTJoin our fashion-obsessed team, dedicated
to a styling and social experience that makes women feel
beautiful.POSITION OBJECTIVE:The Sales Lead is responsible for
supporting Management in promoting a customer and product-focused
sales culture, where our values and guiding principles are at the
forefront of all store operations, including great customer
experience and maximum profitability. We love what we do, and
believe that with our teams, we are the most amazing place to work,
learn, and grow!FUNCTIONAL RESPONSIBILITIES:
- Drive for Results:Establishes and communicates clear
expectations, holding store team and themselves accountable for
achieving all brand, performance, and behavior standards. Performs
and oversees basic operational activities such as opening and
closing duties, and merchandise flow processes. Supervises
associates engaged in sales, inventory receipt, reconciling cash
receipts, or in performing services for customers. Utilizes weekly
schedules to ensure proper floor coverage within fiscal guidelines.
Maintains knowledge of current sales and promotions; presents and
displays merchandise in accordance with current promotions and
standards. Maintains standards in merchandise handling,
presentation, loss prevention, and all other duties as directed by
Management. Develops a high-performance culture, motivating sales
team to meet assigned sales and productivity goals; meets personal
sales goals. Trains and coaches to ensure selling team is fluent in
all aspects of product knowledge on line and in store. Trains,
coaches and assists with locate fulfillment and selling.
- Build High Performing Teams:Motivates and inspires store team,
promoting a shared vision while modeling core values. Promotes an
inclusive, collaborative approach to problem solving. Communicates
with store teams and Store Management to effectively lead positive
change. Seeks personal developmental opportunities and readily
solicits feedback to build leadership skill set.
- Customer Experience:Models, teaches, and promotes the Most
Amazing Personal Service (MAPS) principles and standards, offering
a cohesive omni channel experience. Models sales expectations by
utilizing various techniques and communicating product knowledge to
the customer; recommends merchandise selections or helps to locate
or obtain merchandise based on customer needs and desires. Builds
and maintains a solid customer following through clienteling and
wardrobing. Ensures prompt resolution of customer concerns. Ensures
a fast and efficient register experience, remaining current on
policies regarding payments, coupon acceptance, returns and
exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through
utilization of customer book, rewards program participation, and
customer capture sign up.
- Talent:Supports, implements, and provides follow-up for all
training programs, seminars, etc. Assists in the development of
store associates; interprets Key Performance Indicator reports and
delivers coaching as needed; provides feedback to Store Manager for
associate performance appraisals and evaluations. Drives associate
and team engagement by recognizing and rewarding employees for
outstanding performance. Ensures that Store Team adheres to all
employment practices and policies.Other duties as assigned. This
position may be found in multiple brands. Some duties may vary from
brand to brand.QUALIFICATIONS:
- High school diploma or equivalent
- 1+ year retail or sales management experience preferred
- Must be 18 years of age or older
- Excellent communication, verbal and written skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the
company
- Knowledge of administrative aspects of store operations
- Strong organizational skills and ability to multi-task in a
fast-paced environment
- Able to communicate with customers
- Regular attendance is essential to this position in order to
ensure adequate coverage to meet company objectives. Ability to
work a flexible work schedule, including nights, weekends, and
holidays is requiredPHYSICAL REQUIREMENTS:
- Constant Walking/Standing- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shiftDue to our growth, we
are always accepting applications for top talent to join our store
teams. When we do have an open position, we will review your
application to determine if your qualifications are a match with
our position requirements. You may apply to any location or
position at any time; however, the position to which you apply may
not currently be open. Accommodation is available to applicants for
employment with disabilities. To request accommodation during the
application process, please contact your local Store Manager for
assistance.Chico's FAS, Inc. is an equal opportunity employer. We
do not discriminate on the basis of race, color, religion, marital
status, age, national origin, ancestry, physical or mental
disability, medical condition, pregnancy, childbirth and related
medical conditions, lactation, genetic information, gender, sexual
orientation, gender identity or expression, military service,
veteran status, or any other category protected under federal,
state, or local law.
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Keywords: Chico's, Warner Robins , Sales Lead - PT, Sales , Atlanta, Georgia
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